Heroku Log Metrics disruption

Incident Report for AppOptics

Resolved

This incident has been resolved.
Posted Jan 30, 2020 - 21:12 UTC

Update

We are now receiving Heroku logs at the expected volume. Heroku customers may see a gap in log coverage. The Heroku incident is still open so we'll continue to monitor.
Posted Jan 30, 2020 - 20:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2020 - 19:14 UTC

Investigating

We are currently investigating this issue.
Posted Jan 30, 2020 - 19:12 UTC
This incident affected: Metric Submission.
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