Emails sent to new users and users resetting their passwords may be delayed

Incident Report for AppOptics

Resolved

The password reset and new-user invitation emails are back to normal. If the reset or invite was generated within the last couple hours but did not arrive, please repeat the reset or the invite.
Posted Dec 01, 2018 - 00:23 UTC

Update

We've identified what's causing the backup and will begin working through the backlog of queued emails.
Posted Dec 01, 2018 - 00:11 UTC

Monitoring

Engineering is investigating a delay in password reset and new-user invitation emails.
Posted Dec 01, 2018 - 00:09 UTC
This incident affected: Web.
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