Delays in processing metrics

Incident Report for AppOptics

Resolved

This incident has been resolved.

Posted Sep 26, 2022 - 18:10 UTC

Monitoring

The backlog is still being processed. Traces are back to 100% sample rate.

Posted Sep 26, 2022 - 17:35 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2022 - 16:30 UTC

Update

We are continuing to investigate this issue. The sample rates for traces have been reduced.

Posted Sep 26, 2022 - 15:53 UTC

Investigating

We are currently investigating this issue.

Posted Sep 26, 2022 - 15:12 UTC

This incident affected: Metric Submission, Traces, Alerts, and Service-Side Aggregated Metrics.