AppOptics Migration to New Unified Login Experience

Scheduled Maintenance Report for AppOptics

Completed

The scheduled maintenance has been completed.

Posted Nov 19, 2018 - 19:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 19, 2018 - 15:01 UTC

Scheduled

On Monday at around 15:00 UTC, AppOptics, along with the rest of the SolarWinds DevOps product line, will undergo migration to a new, unified authentication system. Once the migration is complete, all logins will be routed through https://my.solarwinds.cloud. Read more about why, what this new experience will look like, and what to expect on a day-to-day basis here: https://blog.appoptics.com/announcing-a-new-common-login-screen-for-appoptics-and-the-solarwinds-devops-portfolio/

There are three crucial pieces of information to keep in mind:

1. Logged-in users will be logged out. This will likely manifest as redirection to the login page.
2. Customers with outstanding new-user invitations will see them automatically expire. New invitations will need to be sent.
3. AppOptics as a service, including metrics/trace collection, API, and alerting, will remain entirely functional.

We're expecting this process to only take a few minutes but are allotting extra time to allow the dust to fully settle. AppOptics Support (support@appoptics.com) is standing by to assist during and after the migration.

Posted Nov 17, 2018 - 01:35 UTC

This scheduled maintenance affected: Web.