TLS 1.0 Deprecation
Incident Report for AppOptics
We will be disabling support for TLS 1.0 on June 4th.

The vast majority of HTTPS traffic already comes from clients that support TLS 1.2, but a small percentage of users may be affected by this deprecation. On June 4th we will disable TLS 1.0 support for AppOptics which may result in your browser or client no longer being able to interact with the website or the API. To avoid that, please make sure you support TLS 1.2. TLS 1.1 is supported but not recommended.

The following minimum browser versions support TLS 1.2:

Microsoft Internet Explorer 11
Microsoft Edge (all)
Firefox 27
Chrome 30
Safari 7.0 (OS X 10.9)
Mobile Safari 5.1 (iOS 5.1)
Opera 17

Any modern collection agents or libraries that uses SSL are all likely to be supported. You can check the TLS version number on an instance by running the following curl statement from the instance in question.


There will be a 'tls_version' field to look for.

Or if you have jq:

curl | jq '.tls_version'

If you have any questions or need assistance in confirming support for your browsers or clients, contact us at
Posted 11 days ago. May 14, 2018 - 15:44 UTC