Trace Details Delay

Incident Report for AppOptics

Resolved

This incident has been resolved.

Posted Dec 08, 2021 - 00:30 UTC

Update

The backlog of trace details is still being processed and we expect to be caught up in an hour.

Posted Dec 07, 2021 - 23:17 UTC

Monitoring

A fix has been implemented, trace details will continue to be delayed while the backlog is being processed.

Posted Dec 07, 2021 - 21:32 UTC

Update

We believe that the delay started around 15:45 UTC and is the result of issues in AWS: https://status.aws.amazon.com/

Posted Dec 07, 2021 - 19:52 UTC

Identified

Trace details are delayed. The cause of the issue has been identified.

Posted Dec 07, 2021 - 18:45 UTC

This incident affected: Traces.