APM Metrics and Traces are not being received.

Incident Report for AppOptics

Resolved

This incident has been resolved.
Posted May 18, 2022 - 21:41 UTC

Update

We are returning to normal sample rates and continue to monitor.
Posted May 18, 2022 - 21:00 UTC

Monitoring

The backlog is being processed and we are preparing to return to normal sample rates.
Posted May 18, 2022 - 19:53 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 18, 2022 - 18:32 UTC

Update

We are continuing to investigate this issue.
Posted May 18, 2022 - 18:31 UTC

Investigating

We are currently investigating this issue.
Posted May 18, 2022 - 17:57 UTC
This incident affected: Web, Metric Submission, and Traces.
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